SHIPPING

• Mainland Portugal shipping €5 or Free for orders over €79.90.
• Mainland Spain shipping €5 or Free for orders over €79.90.
• Azores and Madeira from €7.75.
• Europe from €9.50.
• USA, Canada, and Brazil from €10.50
• The cost is calculated based on the order's weight and final destination.

Consult the complete shipping table via the link here.

DELIVERY TIMES

• The usual delivery time is 5 business days after payment, but can range from 4 to 10 business days.
• Personalized items have a delivery time of 10 to 15 business days after payment.
• Delivery times are estimates.

EXCHANGES AND RETURNS

• You have 14 days from the date of order receipt to make a return or exchange your purchase.
• Exchanges for personalized or intimate items are not accepted.
• See the procedure and fill out the form here.

Make your payment in a simple and secure way.

Payments and references by Credit Card, Multibanco, MB Way and PAYSHOP are processed by IfThenpay

1. Credit Cards

One of the most common and practical ways to pay for your order.

Simply select “Credit Cards” as payment and confirm the order. This type of payment is processed directly on the IfthenPay Payment Portal to which you will be forwarded and where you can make your payment in a 100% secure manner.

You also receive the data to make the payment in your email.

2. ATM

A practical and familiar way to pay for your order.

Just select “Mulbanco Reference” as payment and confirm the order, the next page will show the reference and entity that you should use at Caixa / Multibanco or Homebanking to make the payment.

You also receive the data to make the payment in your email.

Confirmation of your order is immediate after making the payment (keep the receipt that serves as proof of payment).

Paying by Multibanco Reference at an ATM (may be slightly different depending on the ATM):

Choose “Payments“. Select the option “Payment for Services/Purchases“. Introduce the Entity, Reference and the Amount to be paid (each reference is valid only for the indicated amount). Confirm the Payment.

Confirmation of your payment will be immediate. Multibanco payment is exclusive in Portugal.

3.MB WAY

Payment by MB WAY.

Note: If you opt for this payment method, you must be registered with your mobile phone number associated with MB WAY.

Just select “MB WAY ” as payment and confirm the order, the reference will appear on the next page. Please confirm payment authorization in your MB WAY application.

4. PAYSHOP

Just select “PAYSHOP” as payment and confirm the order, the next page will show the reference that you should use to make the payment at a Payshop agent, CTT store or post office.

You also receive the data to make the payment in your email.

5. Bank transfer

Bank Transfer is a secure payment method, without disclosing your bank account details, it allows you to make real-time bank transfers to our account.

If you choose this payment method, choose the "Bank Transfer" option and click on the "Continue" button.

After confirming the order, you will have access to the bank details you need to carry out your transfer.

After your transfer, please send proof of payment to ragtailors@gmail.com, indicating the respective order number.

6. Paypal

One of the most common and used ways for secure payments online.

Make your express checkout in a comfortable way or choose this payment method after filling out your form.

7. Google PAY

Use this secure google form to pay for your order.

Make your express checkout in a comfortable way.

8. Apple PAY

Use this secure Apple way to pay for your order.

Make your express checkout in a comfortable way.

9. Shop PAY

Use this secure method to pay for your order.

Make your express checkout in a comfortable way.

10. Klarna