Privacy policy
Your privacy is important to us. It is RAG Tailor's policy to respect your privacy regarding any information we may collect from you on www.ragtailors.com, and other websites we own and operate.
We only ask for personal information when we really need it to provide you with a service. We do this by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.
We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.
You are free to decline our request for personal information, understanding that we may not be able to provide you with some of your desired services.
Continued use of our site will be deemed acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.
This Privacy Policy describes how ragtailors.com (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase on the Site.
Contact
After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email info@ragtailors.com.
Collecting personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what personal information we collect and why.
- Device Information
- Purpose of Collection: to accurately load the Site for you and to perform analytics on use of the Site to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files , web beacons, tags or pixels.
- Disclosure for commercial purposes: shared with our processor.
- Personal information collected: web browser version, IP address, time zone, information of cookies, which sites or products you view, search terms and how you interact with the Site.
- Order Information
- Purpose of Collection: to provide products or services to you to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud and when queued with preferences you have shared with us, provide you with information or related advertising to our products or services.
- Collection source: collected from you.
- Disclosure for commercial purposes: shared with our processor.
- Personal Information Collected: name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.
- Customer Support Information
- Purpose of collection:
- Source of fundraising:
- Disclosure for commercial purposes:
- Purpose of Collection: to provide customer support.
- Collection source:collected from you
Sharing of personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive or to protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here:https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics here:https:// tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases and your interaction with our advertisements on other websites with our partners advertising. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) education page athttps://www.networkadvertising.org/ understanding-online-advertising/how-does-it-work.
You can disable targeted advertising:
FACEBOOK -https://www.facebook.com/settings/?tab=ads
GOOGLE -https://www.google.com/settings/ads/anonymous
In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at:https://optout.aboutads.info/.
Using personal information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services and offers.
Legal basis
According to the General Data Protection Regulation (“GDPR”), if you reside in the European Economic Area (“EEA”), we process your personal information under the following legal bases:
- Your permission;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- Perform a mission in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete that information. For more information about your right to erasure, please see the "Your Rights" section below.
Automatic decision making
If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or significantly affects you.
WeNO engage in fully automated decision-making that has a legal or significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your rights
RGPD
If you reside in the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR whitepaper:https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you live in California, you have the right to access the Personal Information we hold about you (also known as a 'Right to Know'), transfer it to a new service and request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.
If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the above address.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the site, for example if this is their first time visiting or if they are frequent visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies necessary for the operation of the store
Name
Function
Duration
_ab
Used in connection with administrator access.
2 years
_secure_session_id
Used in connection with browsing through a storefront.
24 hours
_shopify_country
Used in connection with checkout.
session
_shopify_m
Used to manage client privacy settings.
1 year
_shopify_tm
Used to manage client privacy settings.
30 minutes
_shopify_tw
Used to manage client privacy settings.
2w
_storefront_u
Used to facilitate updating customer account information.
1 minute
_tracking_consent
Tracking preferences.
1 year
c
Used in connection with checkout.
1 year
cart
Used in connection with shopping cart.
2w
cart_currency
Used in connection with shopping cart.
2w
cart_sig
Used in connection with checkout.
2w
cart_ts
Used in connection with checkout.
2w
cart_ver
Used in connection with shopping cart.
2w
Check it out
Used in connection with checkout.
4w
checkout_token
Used in connection with checkout.
1 year
dynamic_checkout_shown_on_cart
Used in connection with checkout.
30 minutes
hide_shopify_pay_for_checkout
Used in connection with checkout.
session
keep alive
Used in connection with shopper location.
2w
master_device_id
Used in connection with merchant login.
2 years
previous step
Used in connection with checkout.
1 year
remember me
Used in connection with checkout.
1 year
secure_customer_sig
Used in connection with customer login.
20 years
shopify_pay
Used in connection with checkout.
1 year
shopify_pay_redirect
Used in connection with checkout.
30 minutes, 3s or 1a depending on the value
storefront_digest
Used in connection with customer login.
2 years
tracked_start_checkout
Used in connection with checkout.
1 year
checkout_one_experiment
Used in connection with checkout.
session
checkout_session_lookup
Used in connection with checkout.
3w
checkout_session_token_<<token>>
Used in connection with checkout.
3w
identity state
Used in connection with client authentication.
24 hours
identity-state-<<token>>
Used in connection with client authentication.
24 hours
identity_customer_account_number
Used in connection with client authentication.
12w
Reports and analysis
Name
Function
Duration
_landing_page
Crawl landing pages.
2w
_orig_referrer
Crawl landing pages.
2w
_s
Shopify Review.
30 minutes
_shopify_d
Shopify Review.
session
_shopify_s
Shopify Review.
30 minutes
_shopify_sa_p
Shopify reviews related to marketing and referrals.
30 minutes
_shopify_sa_t
Shopify reviews related to marketing and referrals.
30 minutes
_shopify_y
Shopify Review.
1 year
_Y
Shopify Review.
1 year
_shopify_evids
Shopify Review.
session
_shopify_ga
Shopify and Google Analytics.
session
customer_auth_provider
Shopify Review.
session
customer_auth_session_created_at
Shopify Review.
session
The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or a “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in several ways. Please be aware that removing or blocking cookies may negatively affect the user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through browser controls, usually found in the “Tools” or “Preferences” menu ” from the browser. For more information on how to modify your browser settings or how to block, manage or filter cookies, you can find in your browser's help file or on websites such as:www.allaboutcookies.org.
Also, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do not track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and use practices when we detect this sign in your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.